Report a Claim
To report a claim please follow the instructions below. Call us at 704.374.1863 between the hours of 8am and 4:30pm. If after hours, locate the company your policy is placed with below and file claim via phone, fax or email.
RECOMMENDED REMEDIATION COMPANIES
For fire and water damage. You may use any remediation company you wish.
Remedics Restoration Carolinas
704.405.1380
Spangler Restoration
704.821.0882
Emergency Restoration Xperts
704.626.6800
Marr Restoration
704.504.1023
ServPro
800.737.8776
CLAIMS DEPARTMENTS DIRECT REPORTING LINES
Accident Fund
Phone: 866.206.5851
Email: claimsexpress@accidentfund.com
AIG Insurance Companies/Group
All Claims except Work Comp: 866.642.5246
Work Comp claims only: 800.645.2259
Most serviced by York Claims Services: 877.927.2255
or York Risk Services: 866.391.9675
Amerisafe
Phone: 800.699.6240
Fax: 337.463.8728
AmTrust
Phone: 888.239-3909
Cyber Claims: 877.207-1047
Amynta Work Comp Solutions
Phone: 866.459.1349, option #1
Assurant / American Bankers
Phone: 800.423.4403
Phone: 877.254.6819
Email: myfloodclaim@assurant.com
Auto Owners Insurance
All Claims: 888.252.4626 x4
Charlotte Service Office: 704.549.9908
Auto Owners Insurance – Flood
All Claims: 800.233.1131
Email: aoflood@torrentcorp.com
Berkley Aspire
Phone: 888.412.7742, option #3
Email: contactus@Berkleyaspire.com
Berkley Human Services
Phone: 888.762.3083
Fax: 612.766.3860
Email: claims@berkleyhumanservices.com
BerkleyNet
Phone: 800.435.1127
Fax: 866.275.6320
BerkleyOne
Home/Auto: 855.663.8551
Rec Marine: 855.486.0320
Collector Vehicles: 855.216.6930
Berkshire Hathaway – Property / Auto
Phone: 800.356.5750
Fax: 415.675.4260
Email: bhhcclaim@bhhc.com
Berkshire Hathaway – Work Comp
Phone: 800.661.6029
Fax: 800.661.6984
Email: newclaim@bhhc.com
Berkley Southeast / Berkley Insurance
All Claims: 855.802.5273
Acord Forms Fax: 866.814.7532
Glass Reimbursement
Fax: 866.814.7532
Email: newclaims@berkleysig.com
Builders Mutual – All Other
Phone: 800.809.4862
Email: otcnoticeofloss@bmico.com
Builders Mutual – Work Comp
Phone: 800.809.4862
Email: wcnoticeofloss@bmico.com
CHUBB / ACE
Phone: 800.252.4670
CIBA
Phone: 818.638.8534
Fax: 818.638.8530
Email: claims@claimsadjustingrp.com
CINCINNATI
Commercial & Personal: 877.242.2544
C.N.A.
Phone: 877.262.2727
EMC Insurance Company
All Claims: 888.362.2255
Fax: 888.992.0214
Local: 704.548.2836
Email: charlotte.claims@emcins.com
Employers
Phone: 800.588.5200
Fax: 877.329.2954
Email: ecfroi@employers.com
First Benefits
Phone: 800.360.7867
Fax: 919.977.5844
Email: claims@firstbenefits.org
Foremost Insurance Companies
All Claims: 800.435.7764
Email: myclaim@foremost.com
Frankenmuth
All Claims: 800.234.4433
Great American
Phone: 800.584.0835
Fax: 800.811.4751
Email: pimclaims@gaig.com
Guard Insurance
Phone: 888.639.2567
Email: claims3@guard.com
GuideOne Insurance
Phone: 888.748.4326
Email: newclaim@guideone.com
Hagerty Insurance
All Claims: 800.385.0274
Hanover
Commercial & Personal: 800.628.0250
Hartford
Commercial: 800.327.3636
Personal: 800.637.5410
Tow Bill Rembursement (fax): 866.809.9796
Glass Bill Rembursement (fax): 866.809.1239
ICW
All Claims: 844.442.9252
Intact
Phone: 877.248.3455
Email: claims@intactinsurance.com
Key Risk
Phone: 866.847.8872
Fax: 888.576.7329
Email: support@keyrisk.com
Liberty Mutual
Workers Comp Claims only: 800.282.6218
Business Claims (Non-Work Comp Claims): 800.362.0000
Markel
All Claims: 800.362.7535
Millers Mutual
Phone: 800.745.4555, option #1
Email: reportaclaim@millersinsurance.com
National General
Phone: 800.462.2123
Nationwide
Phone: 800.421.3535
Fax: 800.554.2899
Email: enewloss@nationwide.com
Non-Profits Alliance
Email: newclaims@insurancefornonprofits.org
Pennsylvania Lumberman’s
Phone: 800.752.1895
Fax: 215.829.1211
Email: claims@plmins.com
Penn National
Phone: 800.766.2246
Website: https://www.PennNationalInsurance.com
Philadelphia
All Claims: 800.765.9749
Email: claimsreport@phly.com
Progressive
Phone: 800.876.5581
PURE
Phone: 888.813.7873
Fax: 888.636.1359
Email: claims@pureinsurance.com
Safeco
Phone: 800.332.3226
Selective
Phone: 800.777.9656, option #2
Seneca Insurance
Phone: 800.442.5723
Email: claims@senecainsurance.com
Tangram Insurance
Phone: 800.774.2755 x1
Fax: 800.326.2864
Email: claims@prosightspecialty.com
Travelers
All Claims: 800.238.6225
US Assure
Phone: 800.987.3373
Website: https://webclaims.zurichna.com/#/claims
USLI
Website: https://myaccount.usli.com/claims
Utica National Group
All Claims: 800.216.1420
Email: claimsnewreport@uticanational.com
Vault Insurance
Phone: 844.388.5677
Email: claimsfnol@vault.insurance
Westfield
Phone: 800.243.0210
Roadside Assistance: 877.787.9078
Auto Glass Claim: 800.865.9501
Zenith
Phone: 800.440.5020
Fax: 800.440.5022
Email: firstcallnewclaim@zenith.com
All other Claims – Hood Hargett & Associates, Inc.
All Claims: 800.920.9806
Local: 704.374.1863